Most common
Temporary remote access
For a one-time support session. Your technician connects only while you’re on the call, and access ends when the session closes.
Start a temporary session
Windows only
Permanent remote access
Installs the support agent on your PC so your technician can help anytime, without you starting a session. Use only if your technician asked you to.
Download installer (.msi)How it works
- Stay on the phone with your RoutVox technician.
- Click the option your technician tells you to use.
- Open the downloaded file and allow it to run if your computer asks.
- Your technician connects and takes it from there.
Useful software tools
Drivers, apps and utilities your technician may ask you to install.